Plumbers in Market Drayton
Are You Looking for Plumbers in Market Drayton?
Reliable Service, Rapid Response, Transparent Prices!
Your Repair, can take care of all domestic and commercial plumbing repairs, maintenance and installs, our specialist advisors are available, call now for assistance.
We work with home owners, landlords, businesses and letting agents, so whether you need an emergency repair or a new boiler installed, our friendly, highly-qualified plumbers will solve your problem in a timely, cost-efficient and professional manner.
Why Choose YourRepair for Your Plumbing Repairs in Market Drayton?
- 12 month guarantee on all our work
- All our rates are 100% transparent
- Boiler diagnostic and safety checks, to quickly identify the problem
- Fast reliable response
- All our staff are CRB (DBS) checked
- Friendly, uniformed staff, with visible identification
Read some examples of work that our plumbers in Market Drayton completed recently:
What the problem was:
Customer called with a problem with her toilet cistern. She required one of our plumbers to attend to fix this for her.
What we did:
Upon arrival our engineer ascertained that the toilet cistern required a part to be replaced to complete the repair. As the toilet was not a standard toilet, the part needed ordering in.
The cost of the part and further work required was discussed with the customer, and on agreement the materials were ordered promptly.
Our call advisers liaised with the customer to book a second visit for a suitable day, for the engineer to return to complete the job. The customer requested that we returned on the following Tuesday to fit the part. The engineer attended in the afternoon, to suit the client’s schedule. The repair was carried out, as the client was aware of the costs in advance, she felt reassured she wouldn’t receive an unexpected bill at the end of the work.
The customer’s toilet was working correctly after part was fitted. The job was booked in and completed with the engineer to fit in with customers work schedule.
Great service provided at a good price. Would have no issues with using you in the future.
What the problem was:
Leak under the kitchen sink. Customer would like an appointment as late as possible, so that he didn’t have to take any time off work.
What we provided:
We advised the customer on booking that he could either have an appointment arrival time between 5pm and 7pm, which is our early evening slot, or a Saturday appointment, as we try and accommodate our customer’s needs. The customer opted for the evening appointment, and we confirmed we could attend site the same day on this occasion. At 5.00pm the engineer called the customer to tell them that he would arrive on site in approximately one hour. The leak was diagnoses as a faulty sink drain seal. We unscrewed the sink drain and removed the current seal, re-sealed and re-installed the sink drain. The work was completed in around 30 minutes. The engineer confirmed the costs to the customer, and he signed to say he was happy with the work completed. The customer received his invoice via email, and payment was taken on his card. He preferred this method of working, as he was extremely busy, and found it to be more convenient.
All our workmanship is covered by the YourRepair 12 Month Guarantee, and the customer was made fully aware of what to do should any further problems arise with this repair, giving him complete peace of mind. We accept card payments so the customer didn’t need to worry about writing a cheque or obtaining cash for us on the day. Making the process, completely hassle free for the customer.
What a pleasure to deal with. Will definitely be using YourRepair Plumbers from now on.