Boiler Repairs in Stafford
One-off boiler repair
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- A boiler repair carried out by one of our local Gas Safe® boiler breakdown engineers
- Fully transparent upfront charging system
- All boiler makes and models repaired
- 12 months’ guarantee on parts and labour
Fixed Fee £95
- A discounted boiler repair for a fixed fee, includes a single part, and all labour required to fit that part
- A free annual boiler service
- Ongoing care for your boiler and central heating system
- Unlimited claims
- Nothing to pay per future repair
- Includes all parts and labour
Boiler Repairs in Stafford
No matter what type, make or model of boiler you have in your home, property, or place of work, YourRepair Plumbers can quickly diagnose and repair your boiler using only high-quality components and parts.
We specialise in boiler repairs in Stafford, so unlike some, we will never tell you to replace your boiler unless it is definitely more cost effective to do so. If we think a new boiler could save you money, we will let you know, but we won’t make that decision for you – we are at your service.
Why Choose YourRepair for Boiler Repairs in Stafford?
- 12 month guarantee on all our work
- All our rates are 100% transparent
- Boiler diagnostic and safety checks, to quickly identify the problem
- Fast reliable response
- All our staff are CRB (DBS) checked
- Friendly, uniformed staff, with visible identification
Here’s some examples of boiler repairs in Stafford that YourRepair have completed recently:
What the problem was:
A lady called our local office on behalf of her mum, as she was elderly, she had a care plan with British Gas, and they have sent two engineers round two days prior to the call, to repair her 22 year old Johnson & Starley Hot Air boiler. Neither of the engineers have been able to work out the fault. The ongoing problem was that the boiler worked for approximately half an hour, and then stoped working. Because they couldn’t solve the problem, they suggested that she had a new boiler and central heating system, they had given her a quote for over £6000 which she could not afford, and they said that her insurance would be void if the boiler blew up, which had scared her. Her daughter had had to travel up from London where she lived, as her mother was quite distraught, and she needed a second opinion if she does need a whole new system, or if the boiler can be repaired.
What we did:
We sent a YourRepair engineer with the correct qualifications to work on warm air systems. This is identifiable on the back of the engineers Gas Safe ID. The engineer began by stripping down the boiler and testing each component, where he discovered that it was the circuit board on the boiler that was faulty. Due to the relatively good condition of the boiler, he suggested that a repair would be good enough. However, he gave the customer another option, which was to replace the Johnson & Starley boiler with a like for like newer version, this would save considerable money for the customer. The customer opted for the boiler to be repaired. So costs for the repair were confirmed with the customer and her daughter, with a full explanation, and the customer agreed to go ahead. We ordered the part for next day, as the customers daughter was hoping to leave the day after, and she wanted the boiler up and running before she went home. The part was installed the following morning, and tested to ensure that it was working correctly. Once the boiler was up and running the engineer tested to ensure that It was running safely.
The client and her daughter have made the decision to cancel her care plan, as she has lost trust with British Gas. The customer is now booked in for an annual service with YourRepair plumbers, and she has our details on her boiler, should she have any further problems.
A very patient and helpful engineer came to sort out my mum’s boiler yesterday and he has got the boiler back up and running for us today. My mum is very elderly, and she was quite concerned when she was told she needed a new boiler and received a huge quote that she couldn’t afford. When your engineer arrived, he was obviously much more experienced in working on Johnson and Starkey boilers, as he tested each part of the boiler and told my mum and I exactly what the problem was. He gave us a couple of options, both much cheaper than the quote she had received the day before, and he got the boiler up and running for us the next day. I cannot be happier. We will definitely be using your company again for all my mums servicing and plumbing requirements.
What the problem was:This customer called as his boiler had stopped working, he thought that it was because of a frozen condensate pipe, as the same thing happened to him last winter. He had rang a couple of plumbers that he knows, but they are all saying at least a week before they could get out to him, he wants a quicker response, as he has no heating or hot water.
What we provided:
As our service is reactive, our local call advisors were able to book an engineer to attend the customer’s property in Stafford for the same day. Our transparent pricing structure was explained to the customer on booking. Our engineer arrived at the property with the appointment time agreed with the customer, and confirmed that the customers diagnosis was correct. The blockage was located and thawed out, and the boiler was reset and checked. Additional insulation was added to the pipe to try and prevent the problem re-occuring again.
The customer was provided with a same day repair, as he needed his boiler working due to the extreme weather conditions. He contacted YourRepair customer services the same day, as he decided to sign into our YourCare plan, so that he is covered should anything happen to his boiler In the future.
Extremely happy with every aspect of the job, a very competent and professional service and I now have more of an understanding on how to prevent the problem happening again due to the engineer taking time to explain this to me. I have also opted for the care plan they offer, since I can see the calibre of the plumbers they have I know I can rely on them.